• Use of The Site

    We grant you a personal, limited, non-exclusive, nontransferable license to access and make personal use of the Site and the Materials and other information contained on the Site. This license does not include any resale or commercial use of the Site; any collection and commercial use of any photographs or other Materials published on the Site; any non-personal use of Our product names, listings, descriptions, or prices; any derivative use of the Site; any downloading, copying, or other use of the Site or the Materials for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. You may use the Site only as permitted by law. All rights not expressly granted to you in these Terms are reserved and retained by Us and/or our suppliers and licensors. The licenses granted by Us to you automatically terminate if you do not comply with these Terms. You are responsible for your use of the Site, and for any use of the Site made using your account. Our goal is to create a positive, useful, and safe user experience. To promote this goal, We prohibit certain kinds of conduct that may be harmful to other users or to Us. When you use the Site, you may not: violate any law or regulation; violate, infringe, or misappropriate other people's intellectual property, privacy, publicity, or other legal rights; post or share anything that is illegal, abusive, harassing, harmful to reputation, pornographic, indecent, profane, obscene, hateful, racist, or otherwise objectionable; engage in spidering or harvesting, or participate in the use of software, including spyware, designed to collect data from the Web Site or mobile applications; transmit any viruses or other computer instructions or technological means whose purpose is to disrupt, damage, or interfere with the use of computers or related systems; use any means to scrape or crawl any pages contained in the Site; attempt to circumvent any technological measure implemented by us or any of our providers or any other third party (including another user) to protect the Site; attempt to decipher, decompile, disassemble, or reverse engineer any of the software or other underlying code used to provide the Site; or advocate, encourage, or assist any third party in doing any of the foregoing.

  • What shipping methods are available?

    Lit Moder Designs reserves the right to choose the shipping method appropriate to best meet the needs of customer and LMD. As standard practice, unless otherwise agreed upon, shipments will be sent UPS Ground by default to lower 48 states.

  • Will I receive the same product that see the picture?

    Unless otherwise stated, images are to serve as representation of product only. Exact character, features, variance, natural defects in natural products may occur. Photos are to provide sample image.

  • Returns, Exchanges and Cancellations

    Contact us within: 14 days of delivery Ship items back within: 30 days of delivery Request a cancellation within: 2 days of purchase The following items can’t be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for: Custom or personalized orders Return requests outside of 30 days from purchase date are at the sole discretion of LMD and will be handled on a case-by-case basis. Additional fees and restocking charges may be applied.

  • Conditions of Return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, complete, free of defects, the buyer is responsible for any loss in value.

  • Processing Time

    For all lighting fixtures, please allow 2-3 weeks for your fixture to be produced. Each fixture is made to order per customer specifications. Unless special arrangements are made between LMD and customer, these timeframes shall apply.

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